Excellence Maids Privacy Policy
Effective Date: January 1, 2026
Excellence Maids LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Service address
Appointment details
Payment information
Communication preferences
We may also collect non-personal information such as:
IP address
Browser type
Device information
Website usage data
Cookies and analytics data
How We Use Your Information
We use your information to:
Provide requested cleaning services
Schedule and manage appointments
Respond to inquiries and customer support requests
Send appointment reminders and service updates
Improve our website and services
Process payments
Send marketing communications if you have opted in
SMS Messaging & Communications
By submitting your phone number through our website forms and voluntarily checking the consent box, you agree to receive text messages from Excellence Maids LLC related to:
Appointment reminders
Service updates
Customer support
Promotional offers (only if separately opted in)
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We maintain records of SMS consent and communication preferences in compliance with applicable laws and carrier requirements.
SMS Data Sharing Policy
No mobile information, SMS opt-in data, or consent information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may only be shared with service providers necessary to support business operations, such as messaging platforms, payment processors, scheduling software, or customer support services.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and optimize website performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may:
Request access to your personal information
Request correction or deletion of your information
Opt out of marketing emails at any time
Opt out of SMS communications by replying STOP
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Contact Us
Excellence Maids LLC
Phone: 561-878-4502
Email: contact@excellencemaids.com
Website: www.excellencemaids.com
By using our website and services, you consent to this Privacy Policy.
